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Advice needed for Alliance Broadband, Kolkata

  1. #1
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    Question Advice needed for Alliance Broadband, Kolkata

    I am planning to take Alliance Broadband in Kolkata. I stay in Narendrapur, Garia. Can any experienced user suggest -

    1) How is the service of Alliance Broadband?
    2) How is normal hour & happy hour speed? Are they giving nearing to max. they mentioned?
    3) Anyone if staying in Kamalgazi - Narendrapur area ... please share service experience
    4) How is downtime? Do they service promptly?
    5) Please provide your suggestion, advice, tips and experience ... I will be grateful

    Expecting feedback and prompt support. Many thanks in advance

  2. #2
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    You are more likely to get better information from people who live in thearea and use Alliance broadband then here.

  3. #3
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    Jul 2010
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    Quote Originally Posted by a.ganguly View Post
    I am planning to take Alliance Broadband in Kolkata. I stay in Narendrapur, Garia. Can any experienced user suggest -

    1) How is the service of Alliance Broadband?
    2) How is normal hour & happy hour speed? Are they giving nearing to max. they mentioned?
    3) Anyone if staying in Kamalgazi - Narendrapur area ... please share service experience
    4) How is downtime? Do they service promptly?
    5) Please provide your suggestion, advice, tips and experience ... I will be grateful

    Expecting feedback and prompt support. Many thanks in advance
    Hi
    Though I do not live in Kolkata, but I stay near Rampurhat which is in Birbhum district and I fall under the Rest of Bengal section of alliance.
    I am a customer of Alliance BB from February this year and am VERY VERY HAPPY with their service. Their service is provided through our local cable operator walla

    I am under the 800KMPS/1.4 MBPS plan costing Rs 500 + tax.

    The sad hours are from 09:00 hrs to 01:00 hrs where I am given 800 KBPS, but on testing it shows 750 to 780 KBPS while during happy hours which is from 01:00 AM to 09:00 AM, I am given 1.2 MBPS but on testing I get 1 to 1.15 MBSP.

    And their service is very good. Because in all these 7 months, there had been only twice company related problem and they had been solved within 2 hrs and 6 hrs and the other problem is on the local cable front, like storms tearing the cable, monkeys eating the cable etc etc

    I would suggest you to go ahead and take the connection.

    Milan
    Admin likes this.

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