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Configuring Router - Help Reqd

  1. #1
    Junior Member
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    Default Configuring Router - Help Reqd

    Asking for a friend:

    He recently got a Railwire connection in Goa. They installed the cable and provided a Media Connector (MC) box which has a LAN/WAN port. It works great when he directly connects the laptop to the MC box but doesn't work when the router is connected. Here's what we've tried so far. Let me know where we went wrong:

    The router is a TP-Link WR 840N


    • Connected the port from the MC box to the router's WAN port
    • Connected the router to the laptop via LAN cable
    • Reset the router to factory defaults and updated the firmware
    • Tried auto detecting the connection but it fails
    • Selected PPOE and entered the username and password. Shows the connecting message continuously but never connects.


    What are we doing wrong?

  2. #2
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    I am not familiar with the setup Railwire uses but from what you have posted I can suggest that you need to enter exactly the same details in the router that were put in your laptop/computer and set your laptop and computers to auto.

  3. #3
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    Quote Originally Posted by SmoothVibes View Post
    I am not familiar with the setup Railwire uses but from what you have posted I can suggest that you need to enter exactly the same details in the router that were put in your laptop/computer and set your laptop and computers to auto.

    That's the thing. No setup was done on the laptop. We connected the LAN port to the MC box, opened a browser and entered the username and password (Railwire) and it connected to the internet.

  4. #4
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    Your user name and password that you enter in the browser will not work with a router. What you can do is, connect your computer directly with the modem and login using the browser and at the same time keep your router plugged in, as soon as you log in your router will also get connected to the net and you can use its wifi network too. The only problem would be that if session gets logged out you would have to login using the browser again on the computer that is directly connected with the modem.

    I am wondering if Railwire supplies their own modem with an inbuilt wifi router? If yes what make and model is it so we can have a look at what needs done to get a normal router working with your connection.

  5. #5
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    How can i do that with only LAN port on the laptop? If i connect the LAN port to the MC box how will i connect the router to the internet?

    We called up Railwire and they said they provide the MC box only. No support for configuring router.

  6. #6
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    Connect the router with the MC box not the laptop and your laptop directly with MC box to login using the browser.

  7. #7
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    Quote Originally Posted by Admin View Post
    Connect the router with the MC box not the laptop and your laptop directly with MC box to login using the browser.
    There is only one port on the MC box. How can we connect both the router and the laptop at the same time to the MC box?

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